The last year has been a homecoming of sorts for our industry's professionals and their beloved veterinary conferences. As …

Sometimes managing the daily struggles of running a practice can be overwhelming. From employee shortages to hectic schedules, veterinary practices …

It's almost that time of year again—National Vet Tech Week 2022. Although we should celebrate our vet techs year round, …

No one likes conflict, whether at home or work. Unfortunately, team conflict is bound to happen, especially when a …

After a prolonged period of curbside and virtual care, most practices have returned to in-clinic visits and pet owner …

If communication is the key to success, then surely miscommunication is the path to failure—and stress. This is certainly true …

As much as we hope to avoid the situation, a difficult customer will occasionally walk through the doors of your …

The Human-Animal Bond Research Institute (HABRI) released in Janurary 2022 the results of a powerful and revealing

Have you ever tried to convince someone of something you didn't fully believe or understand yourself? How successful was …

What does your practice information management software (PIMS) say about you? It might tell you more than you think. …

As we pass the halfway point of 2022, our work as veterinary practice managers continues to be heavily impacted by …

Vet techs are the hardworking but often unsung heroes of veterinary medicine. In most practices, they provide the vast majority …