Run Your Practice

Running a successful and profitable veterinary practice requires more than quality patient care and excellent client relations. Successful business management ...

Right after I opened my second veterinary practice, there was a period of time when the appointment book remained empty. ...

Efficiency matters for practice managers today more than ever. The more efficient they can make common processes, such as patient ...

COVID-19 changed the way everyone worked. Many of the processes and interactions we took for granted were suddenly considered high ...

The veterinary profession is constantly changing to meet evolving client expectations. The challenge? Existing front- and back-office technologies don't always ...

In today's digital world, it can feel like no one uses cash anymore. In fact, at my practices, cash and ...

As veterinary practices continue to lose pet product revenue to online retailers, there's no better and more necessary time to ...

Does it feel like your practice has been markedly busy since the pandemic started? If so, you're right on target: ...

Last year was all about adapting,

Pet owner pricing for veterinary diagnostics can be a tricky subject with pet owners. Traditionally, it is calculated by applying ...

For most of us, change is hard. It doesn't matter if you have formal change management experience or figured it ...

Understanding and managing practice economics is challenging even under the best of conditions. And many of us are finding that ...