Right after I opened my second veterinary practice, there was a period of time when the appointment book remained empty. …

Efficiency matters for practice managers today more than ever. The more efficient they can make common processes, such as patient …

For many pet owners, the return to work after so many months at home is a major concern. In a …

COVID-19 changed the way everyone worked. Many of the processes and interactions we took for granted were suddenly considered high …

Humans are social creatures, and there are some things that just work better face-to-face. For instance, my team finds it …

The importance of using texts as a communication channel for preventive care reminders was laid out in this

No one wants to make calls about overdue preventive care. Phoning each client, reviewing their pet's delinquent care, and …

Among its many other impacts, COVID-19 has led to an increase in pet ownership in 2020 and 2021. This has …

Keeping up appearances online for your practice can be overwhelming. From Facebook to Instagram to YouTube to TikTok, there are …

To say this past year has been challenging would be an understatement. Most teams at veterinary practices are experiencing feelings …

The veterinary profession is constantly changing to meet evolving client expectations. But fortunately, cloud-based practice management software can help your …

In today's digital world, it can feel like no one uses cash anymore. In fact, at my practices, cash and …