Practice managers know that changing their practice information management system (PIMS) is a big decision, and there are many factors ...

Several years ago, I had an aha moment about finances and client communication: As tough as it is for us ...

(This article is the first in a series about change management that is going on in real time. In addition ...

You have reviewed the status of your computer system hardware and found some red flags. You realize it's time to ...

Our computer hardware system is one of the hardest working team members in our practices. Think about the role your ...

Radiography is a vital tool in diagnosis and treatment of patients. However, equally vital is a practice's radiation ...

Practice managers are responsible for numerous business decisions. Of these, strategic pricing for new services and products is the most ...

Remember that time in school when you were taught how to create a marketing plan? No? You're not the only ...

Sharing consistently on your practice's social media accounts will help you educate pet owners and stay front of mind. But ...

With National Veterinary Technician Week fast approaching — from October 13 to 19 — practices are looking for ...

Educating customers about preventive care and driving compliance with annual diagnostic testing can prove challenging. According to a recent study ...

The word "conflict" likely carries a negative connotation and stirs up feelings of anxiety along with images of angry people. ...