The annual or bi-annual wellness exam is an opportunity for the veterinary team to connect with clients and discuss how ...

Podcasts are one of the best ways to pass the time in the car and learn new information. Maybe you ...

Why is preventive care important to pets, clients, and practices? Look no further than recent studies, data, AAHA, AVMA, and ...

Missed charges are a common problem, and it's challenging to figure out what to do when a client ...

Missed charges are a common problem for most practice managers, but many assume there isn't a problem until they conduct ...

The busy summer season is in full swing, and as your team navigates an influx of pets affected by heatstroke, ...

Clients showing up late for appointments is a tricky situation. You always want to provide excellent customer service and patient ...

When was the last time you left your dentist's office without making your next appointment? Forward booking has been a ...

Workflow efficiency is something every practice manager strives for. Even small issues in your office's process affect how the day ...

How to do more with less? That is a productivity question every practice manager I know would love to answer. ...

A new month means it's time to plan new posts for your social media channels. This month, we've created posts ...

Some of your clients will want to bring their pets on their summer getaway, but traveling with pets can be ...