Should Pets Be Tested for COVID-19?
Right now, you’re probably getting calls from clients worried that their dog or cat might have the coronavirus that causes …
Run Your Practice
Small Business Loans: What Your Practice Needs to Know for the COVID-19 Crisis
If your practice is facing financial challenges due to the restrictions caused by COVID-19 there is good news. The small …
Protocol Change Part 5 — Reflections on Protocol Implementation
(This article is the fifth in a series about protocol change that is going on in real time. In addition …
What Business Metrics Can You Use to Evaluate Your Practice's Success?
Veterinary practices are as diverse as the fascinating people who make them up, each with their own drives and passions. …
Change Management: Why Change Is Good for Your Team and Practice
If you want to stress out your team, announce a change initiative — it doesn't even have to be …
Protocol Change Part 3 — Managing Your Team's Feedback
(This article is the third in a series about change management that is going on in real time. In addition …
Going Paperless in Your Practice: How to Handle Your Team's Objections
You know that going paperless will make your practice more efficient and effective while reducing cost and increasing revenue, …
Tips for Improving Your Practice's Charge Capture
Every practice has those days when your team is so busy trying to keep one of your patients alive that …
Is Your Preventive Care Program Up to Date?
You are providing preventive care every time a pet comes into your practice and the client believes they're not sick …
Protocol Change Part 2 — Setting and Measuring Goals
(This article is the second in a series about change management that is going on in real time. In addition …
How to Maintain Your Practice's PIMS
Your practice management software is the brain of your business, storing everything from medical records to pricing in one centralized …
The Lifetime Value of a Veterinary Client
Every veterinary practice wants to build a loyal client base. One of the most satisfying aspects of working in the …