Winter Curbside Check-In: Preparing Your Practice
As the COVID-19 pandemic continues through the winter, many practices will return to using curbside …
Run Your Practice
6 Reasons a New Protocol Fails and What to Do About It
As leaders, practice managers have to create an environment that implements changes to continue the growth and success of their …
Pricing and Payment Tools to Support Financially Insecure Clients
As the COVID-19 crisis continues, financial worries are starting to become as important to veterinary clients as their pets' health …
How to Approach Your New Waiting Room - AKA the Parking Lot
After years of careful consideration of paint colors, optimal seating layout, and a workflow that made the most of our …
Make the Most of Your Patient Visits During the "New Normal"
COVID-19 has changed the landscape of veterinary visits, from curbside service to fewer available appointments to more veterinary demand than …
How to Use Forward Booking to Alleviate Scheduling Congestion
It's no surprise to most veterinary practices that business is booming right now. According to the New York …
Pricing Strategies: Some Options for Your Playbook
All veterinary practice managers wish we had the magic touch to find that sweet spot for our fees — the …
Artificial Intelligence Is Coming to a Veterinary Practice Near You
Artificial intelligence (AI) has long been considered controversial in veterinary medicine. While veterinary professionals expressly welcome innovation in all guises, …
How Can Managers Adapt Curbside Service to Work for Their Practice?
Curbside service is one of the many ways veterinary practices pivoted to meet their clients' needs while protecting their staff's …
Tracking Preventive Care for Patient Wellness and Practice Health
Prevention is our bread and butter — the better we are at delivering these preventive care products and services, the …
Why You Need to Open Up the Bottlenecks in Your Veterinary Practice
Every veterinary practice has workflow problems that decrease productivity and efficiency — and your practice is probably no exception. …
COVID-19 Operational Plan: Running a Practice during a Pandemic
The day-to-day lives of practice managers have changed with COVID-19, and chances are, they'll never go back to the pre-pandemic …