All veterinary practice managers wish we had the magic touch to find that sweet spot for our fees — the ...

Artificial intelligence (AI) has long been considered controversial in veterinary medicine. While veterinary professionals expressly welcome innovation in all guises, ...

Curbside service is one of the many ways veterinary practices pivoted to meet their clients' needs while protecting their staff's ...

Your customer service representative (CSR) team plays a key role in creating positive experiences for your clients and building client ...

If you feel like you're fighting a losing battle in getting clients to consent to critical diagnostic ...

Prevention is our bread and butter — the better we are at delivering these preventive care products and services, the ...

After years of working with clients to help them understand the

Every veterinary practice has workflow problems that decrease productivity and efficiency — and your practice is probably no exception. ...

When it comes to preventive care and protecting pets from parasites, parasite control products and annual screening tests go hand-in-hand. ...

Around the country, COVID-19 restrictions are lifting, and veterinary practices are once again opening their doors to clients. Reopening your ...

A long time ago, my granddad told me that at least 50% of veterinary medicine was treating the people. What ...

The day-to-day lives of practice managers have changed with COVID-19, and chances are, they'll never go back to the pre-pandemic ...