4 Ways to Get CE Credits Without Going to Veterinary Conferences
Among the many unexpected and unwanted challenges of 2020, this year saw the cancellation of conferences and continuing education (CE) ...
Manage Your Team
5 New Skills Every Practice Manager Should Learn in 2021
No matter how you look at it, 2020 has been an unprecedented and unpredictable year. Whether your practice is ...
Boost Your Staff's Mental Health by Adopting a Preventive Care Model
Nearly every aspect of daily life has changed due to the COVID-19 pandemic. As a result, the mental health of ...
Top 5 Episodes from Veterinary Podcasts in 2020
Veterinary medicine is, as we're all reminded on a daily basis, a complex and ever-evolving world. Keeping up to date ...
How to Achieve Your Practice's Goals With Transparency
Every well-managed practice has goals. As a practice manager, setting, delivering, and tracking objectives is part of the fabric of ...
Training Your Team to Help With Client Compliance
When I started working in the veterinary industry, I assumed that determining the right patient care was the biggest challenge ...
5 Tips for Finding More Time in Your Day
Is your ever-growing to-do list making you wish there were more hours in the day? Especially in our "new normal," ...
New Preventive Care Program? Offer Free Diagnostics to Your Staff
An important goal for many practices is to implement a successful preventive care program. Because of the many benefits ...
Update Your Staff Training Plan With a Needs Assessment
In a practice manager's ideal world, our teams would always perform at their best, knowing exactly what to do in ...
6 Ways to Keep Your Customer Service Representative Team Happy
Your customer service representative (CSR) team plays a key role in creating positive experiences for your clients and building client ...
How to Address Employee Safety Concerns About Reopening
Around the country, COVID-19 restrictions are lifting, and veterinary practices are once again opening their doors to clients. Reopening your ...
Well-Being and Stress Management Tips for the "New Normal"
As we emerge from COVID-19 crisis mode, businesses are attempting to return to something approaching normal, veterinary practices included. However, ...