Practice managers know that changing their practice information management system (PIMS) is a big decision, and there are many factors …

Several years ago, I had an aha moment about finances and client communication: As tough as it is for us …

(This article is the first in a series about change management that is going on in real time. In addition …

You have reviewed the status of your computer system hardware and found some red flags. You realize it's time to …

Our computer hardware system is one of the hardest working team members in our practices. Think about the role your …

Radiography is a vital tool in diagnosis and treatment of patients. However, equally vital is a practice's radiation …

Practice managers are responsible for numerous business decisions. Of these, strategic pricing for new services and products is the most …

Remember that time in school when you were taught how to create a marketing plan? No? You're not the only …

Sharing consistently on your practice's social media accounts will help you educate pet owners and stay front of mind. But …

With National Veterinary Technician Week fast approaching — from October 13 to 19 — practices are looking for …

Educating customers about preventive care and driving compliance with annual diagnostic testing can prove challenging. According to a recent study …

The word "conflict" likely carries a negative connotation and stirs up feelings of anxiety along with images of angry people. …