Communicate with Clients

Nonverbal communication can play a significant role in client relationships and patient outcomes, as demonstrated in

Are your doctors busy? Talk to any, and the answer is clearly a resounding "yes." There seems to be an …

When pet owners decline your treatment plan or suggested veterinary services without an apparent reason, you may wonder if …

In today's world, emotions are high and patience is low. Consumers demand instant gratification, seamless operation, and expedited service for …

While you and your overworked veterinary team struggle to make your way through the ongoing appointment backlog, clients may …

For many veterinary practices, it's a jungle out there. Pandemic pets, backlogs of procedures, inefficient workflows, and a nationwide …

Pet health is your passion, and you could discuss the ins and outs of nutrition, behavior, vaccination protocols, and general …

In the wake of the COVID-19 pandemic, the veterinary industry has been struggling to catch up and return to …

When it comes to car travel for pets, a bit of smart planning can help your clients not only …

Are you tired of talking turkey, tinsel, trees, and toxins with your veterinary clients? The holiday season can be a …

More than 82% of veterinarians report that either they or a team member has felt intimidated by the language …

Clients make or break our veterinary practices. Without them, we have no patients, no appointments, and ultimately, no purpose. Our …