3 Tips for Rebuilding the Veterinary-Client-Patient Relationship
Many things changed in our practices during the Covid-19 pandemic, including the veterinary-client-patient relationship. No one—practice owners, veterinary techs, support …
Many things changed in our practices during the Covid-19 pandemic, including the veterinary-client-patient relationship. No one—practice owners, veterinary techs, support …
Sometimes managing the daily struggles of running a practice can be overwhelming. From employee shortages to hectic schedules, veterinary practices …
After a prolonged period of curbside and virtual care, most practices have returned to in-clinic visits and pet owner …
The Human-Animal Bond Research Institute (HABRI) released in Janurary 2022 the results of a powerful and revealing
As we pass the halfway point of 2022, our work as veterinary practice managers continues to be heavily impacted by …
Nonverbal communication can play a significant role in client relationships and patient outcomes, as demonstrated in
Are your doctors busy? Talk to any, and the answer is clearly a resounding "yes." There seems to be an …
When pet owners decline your treatment plan or suggested veterinary services without an apparent reason, you may wonder if …
In today's world, emotions are high and patience is low. Consumers demand instant gratification, seamless operation, and expedited service for …
While you and your overworked veterinary team struggle to make your way through the ongoing appointment backlog, clients may …
For many veterinary practices, it's a jungle out there. Pandemic pets, backlogs of procedures, inefficient workflows, and a nationwide …