Leadership Strategies to Keep Your Team Safe and Motivated during COVID-19
As the COVID-19 crisis continues, with widespread closures and restrictions and anxiety-inducing media coverage, leadership is ...
Protocol Change Part 5 — Reflections on Protocol Implementation
(This article is the fifth in a series about protocol change that is going on in real time. In addition ...
How to Create a Killer Veterinary Website
A quality veterinary website plays a critical role in your practice's success. In today's world, prospective clients rely heavily on ...
Protocol Change Part 4 — Building Client Relationships
(This article is the fourth in a series about change management that is going on in real time. In addition ...
How Preventive Care Can Help a New Practice Manager Start out on the Right Foot
When I think about why I got into veterinary medicine, it all boils down to wanting to ensure the health ...
What Business Metrics Can You Use to Evaluate Your Practice's Success?
Veterinary practices are as diverse as the fascinating people who make them up, each with their own drives and passions. ...
Change Management: Why Change Is Good for Your Team and Practice
If you want to stress out your team, announce a change initiative — it doesn't even have to be ...
Protocol Change Part 3 — Managing Your Team's Feedback
(This article is the third in a series about change management that is going on in real time. In addition ...
How Preventive Care Challenges Your Staff and Helps Them Grow
Veterinary technicians are instrumental in ensuring the well-being of your clients' pets. Whether it's in a time of calm or ...
Going Paperless in Your Practice: How to Handle Your Team's Objections
You know that going paperless will make your practice more efficient and effective while reducing cost and increasing revenue, ...
Tips for Improving Your Practice's Charge Capture
Every practice has those days when your team is so busy trying to keep one of your patients alive that ...
Is Your Preventive Care Program Up to Date?
You are providing preventive care every time a pet comes into your practice and the client believes they're not sick ...