Tips for Improving Your Practice's Charge Capture
Every practice has those days when your team is so busy trying to keep one of your patients alive that ...
Is Your Preventive Care Program Up to Date?
You are providing preventive care every time a pet comes into your practice and the client believes they're not sick ...
Simple Tips for Creating Stand-Out Marketing Videos
In the time it takes you to read this article, over 72 hours of video will have been uploaded to ...
5 Common Veterinary Practice Leadership Styles
Practice managers know that employing an effective leadership style can boost practice productivity, improve patient care, increase revenue, and lead ...
Veterinary Conferences to Attend in 2020
A new year is here, so it's time to start thinking about which veterinary conferences you and your team should ...
Protocol Change Part 2 — Setting and Measuring Goals
(This article is the second in a series about change management that is going on in real time. In addition ...
Educate Your Clients on the Value of Preventive Care Diagnostics
Does your practice emphasize the importance of preventive care with your clients? More and more practices are shifting focus to ...
How to Maintain Your Practice's PIMS
Your practice management software is the brain of your business, storing everything from medical records to pricing in one centralized ...
Preventive Care: Training Your Staff to Talk With Clients
Implementing a new protocol, such as preventive care bloodwork, in your practice can be difficult. A new protocol can seem ...
The Lifetime Value of a Client
Every practice wants to build a loyal client base. One of the most satisfying aspects of working in the veterinary ...
End-of-Year Reporting: How Your PIMS Can Help
Are you ready for 2020? As you make your own new year's resolutions, it's the perfect time to set new ...
Communication Strategies for the 'Tough Conversations'
Several years ago, I had an aha moment about finances and client communication: As tough as it is for us ...