Your practice management software is the brain of your business, storing everything from medical records to pricing in one centralized ...

Implementing a new protocol, such as preventive care bloodwork, in your practice can be difficult. A new protocol can seem ...

Every practice wants to build a loyal client base. One of the most satisfying aspects of working in the veterinary ...

Are you ready for 2020? As you make your own new year's resolutions, it's the perfect time to set new ...

Several years ago, I had an aha moment about finances and client communication: As tough as it is for us ...

(This article is the first in a series about change management that is going on in real time. In addition ...

You have reviewed the status of your computer system hardware and found some red flags. You realize it's time to ...

Our computer hardware system is one of the hardest working team members in our practices. Think about the role your ...

Practice managers are responsible for numerous business decisions. Of these, strategic pricing for new services and products is the most ...

The word "conflict" likely carries a negative connotation and stirs up feelings of anxiety along with images of angry people. ...

As pool-goers and barbecue attendees lament summer's end, many veterinary practice managers are looking forward to a lull in the ...

Conference season is in high gear — have you made plans for your team to attend one or more of ...