Artificial intelligence (AI) has long been considered controversial in veterinary medicine. While veterinary professionals expressly welcome innovation in all guises, ...

Your customer service representative (CSR) team plays a key role in creating positive experiences for your clients and building client ...

If you feel like you're fighting a losing battle in getting clients to consent to critical diagnostic ...

Every veterinary practice has workflow problems that decrease productivity and efficiency — and your practice is probably no exception. ...

Around the country, COVID-19 restrictions are lifting, and veterinary practices are once again opening their doors to clients. Reopening your ...

The day-to-day lives of practice managers have changed with COVID-19, and chances are, they'll never go back to the pre-pandemic ...

2020 has been hard on practices and veterinary clients. Although the challenges of COVID-19 won't end right after states reopen, ...

The start of 2020 seems like a lifetime ago — all the carefully laid plans for veterinary practices have since ...

Before the COVID-19 pandemic, many veterinary practices were still relying on tried-and-true technologies like phone calls and old credit card ...

In light of the COVID-19 pandemic, the government has passed many new family and sick leave provisions that help sick ...

If the COVID-19 pandemic has taught veterinary practices anything, it's that they need to build flexibility into their daily operations. ...

Many business leaders cite plunging employee morale as a top concern during this uncertain time. How can you keep ...