Several years ago, I had an aha moment about finances and client communication: As tough as it is for us ...

(This article is the first in a series about change management that is going on in real time. In addition ...

You have reviewed the status of your computer system hardware and found some red flags. You realize it's time to ...

Our computer hardware system is one of the hardest working team members in our practices. Think about the role your ...

Practice managers are responsible for numerous business decisions. Of these, strategic pricing for new services and products is the most ...

The word "conflict" likely carries a negative connotation and stirs up feelings of anxiety along with images of angry people. ...

As pool-goers and barbecue attendees lament summer's end, many veterinary practice managers are looking forward to a lull in the ...

Conference season is in high gear — have you made plans for your team to attend one or more of ...

As veterinary practice managers, one of our most important responsibilities is to support, encourage, and motivate veterinary staff. Without a ...

As practice managers, we have authority over some things, but many decisions we aren't in charge of making affect our ...

The annual or bi-annual wellness exam is an opportunity for the veterinary team to connect with clients and discuss how ...

Podcasts are one of the best ways to pass the time in the car and learn new information. Maybe you ...