How Technology Can Help Facilitate Patient Care During COVID-19
Before the COVID-19 pandemic, many veterinary practices were still relying on tried-and-true technologies like phone calls and old credit card ...
Encouraging Your Team to Use Sick Leave During COVID-19
In light of the COVID-19 pandemic, the government has passed many new family and sick leave provisions that help sick ...
How to Adapt Your Workflow for COVID-19
If the COVID-19 pandemic has taught veterinary practices anything, it's that they need to build flexibility into their daily operations. ...
5 Ways to Boost Team Morale During COVID-19
Many business leaders cite plunging employee morale as a top concern during this uncertain time. How can you keep ...
Leadership Strategies to Keep Your Team Safe and Motivated During COVID-19
As the COVID-19 crisis continues, with widespread closures and restrictions and anxiety-inducing media coverage, leadership is ...
Protocol Change Part 5 — Reflections on Protocol Implementation
(This article is the fifth in a series about protocol change that is going on in real time. In addition ...
How to Create a Killer Veterinary Website
A quality veterinary website plays a critical role in your practice's success. In today's world, prospective clients rely heavily on ...
Protocol Change Part 4 — Building Client Relationships
(This article is the fourth in a series about change management that is going on in real time. In addition ...
How Preventive Care Can Help a New Practice Manager Start out on the Right Foot
When I think about why I got into veterinary medicine, it all boils down to wanting to ensure the health ...
What Business Metrics Can You Use to Evaluate Your Practice's Success?
Veterinary practices are as diverse as the fascinating people who make them up, each with their own drives and passions. ...
Change Management: Why Change Is Good for Your Team and Practice
If you want to stress out your team, announce a change initiative — it doesn't even have to be ...
Protocol Change Part 3 — Managing Your Team's Feedback
(This article is the third in a series about change management that is going on in real time. In addition ...